April 2025 update: Agentic AI (EAP) demos have been added. View here

AI Agents Interactive Hub

Demo Zendesk's Essential & Advanced AI Agents and wow your prospects and customers with verticalized front-end experiences accessible everywhere.

Industry Demos

Who is the AI Agents Interactive Hub for?
Have you ever been in a situation where your prospect or your customer is asking for a quick demonstration of what AI agents look like? Whether you are a BDR pitching AI agents for the first time or a Solution Consultant at a busy expo hall trying to demonstrate the power of Zendesk from the corner of an already-too-small table. We have always been in this situation: I need to show something, now, which I can trust will always work and that I can rely on.

The goal of this experience is not to give an end-to-end demonstration of AI agents, but to:
1. give a quick overview of the front-end capabilities of AI agents and
2. trigger interest from prospects & customers to engage in a more comprehensive demo
There is minimal upfront work needed for you to give a personable demo. The other advantage is to be able to demonstrate the front end from various channels from web widgets to socials.

So next time that you are at a conference, visiting a client or jumping on a call last minute, know that this experience will be there to support you! We will continue to keep this up-to-date with the latest AI agent capabilities to ensure the experiences are tailored to our key industries.
What is the purpose of the AI Agents Interactive Hub?
The purpose of this experience is to give access to anyone in the organisation the power to play with our latest innovations and show our AI Agents to our customers & prospects. See this as your ice-breaker, your mini-demo to support your discovery and your key to generate interest!
- Ready to go demos: These AI Agents are pre-built, reliable, and always on. Want to show a customer what it'll look like? Jump in and get going.
- Multiple industries, multiple channels: Demonstrate AI Agents via Web Widgets and Social Channels like WhatsApp and across four pre-built industries: Retail; Financial Services; Travel; B2B SaaS
- Walkthrough videos and talk tracks: Video recordings of us delivering every industry demo. Watch and learn the talk track and key features and moments to focus on. Plus, get a list of the best use cases and conversations to have with the AI agent.
- Compare Essentials vs Advanced: Demo Essentials and Advanced AI Agents side-by-side. Show, don't tell, the difference.
- Engage customers: Fire up customer interest for a more comprehensive, custom demonstration.
Our AI agent plans suit different client profiles and needs. Whilst some customers may want to start directly with Advanced AI Agents, we will likely need to help a majority of our customers graduate from Essential to Advanced. This experience will help you showcase key advantages of the Advanced experience from a front-end perspective for customers who are a good fit.
What are the key value messages we want to show?
- Deliver personalized interactions by dynamically tailoring responses based on order status and customer context.
- Enhance clarity and engagement with visually presented information and intuitive next steps.
  Streamline customer journeys by embedding essential workflows directly within the chat for a seamless experience.
- Continuously improve performance using real-time feedback insights to refine bot interactions and enhance user satisfaction.
- Enable natural, human-like conversations with advanced language understanding—moving beyond button-based interactions.
- Boost efficiency through AI-powered automation, reducing the need for human agents to handle routine tasks while maintaining a friendly, conversational flow.